Welcome to VetsHelp! By accessing or using the VetsHelp application (“App”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use or download this App.
Effective Date: January 17, 2025
1. Use of the App
1.1 The App is designed to connect veterans and their families with resources, including hospitals, discounts, and other relevant services.
1.2 You agree to use the App solely for personal, non-commercial purposes.
1.3 Unauthorized use, including any attempt to access the backend or database, is strictly prohibited.
2. Third-Party Service Providers
2.1 The App uses secure and reliable third-party service providers for database management and backend services.
2.2 While we take reasonable steps to secure data, we cannot guarantee the security of data transmitted to or from the App.
3. Data Collection and Privacy
3.1 The App collects and processes data in accordance with our Privacy Policy.
3.2 By using the App, you consent to the collection and use of your information as outlined in the Privacy Policy.
4. Limitation of Liability
4.1 The App is provided “as is” without warranties of any kind.
4.2 VetsHelp is not liable for errors, inaccuracies, or omissions in the information provided.
4.3 VetsHelp is not responsible for the availability or quality of third-party services accessed through the App.
5. Intellectual Property
5.1 All content, trademarks, and materials in the App are the property of VetsHelp or its licensors.
5.2 Unauthorized use of these materials is strictly prohibited.
6. User-Generated Content
6.1 If you provide feedback or other user-generated content, you grant VetsHelp a non-exclusive, royalty-free license to use, modify, and distribute your content.
6.2 You agree not to upload or share content that is offensive, harmful, or violates any law.
7. Third-Party Services
7.1 The App may provide links to third-party services or resources.
7.2 VetsHelp does not endorse or take responsibility for these third-party services.
8. Modifications to the Terms
8.1 VetsHelp reserves the right to update these Terms at any time.
8.2 Continued use of the App after updates constitutes acceptance of the revised Terms.
9. Access to the App
9.1 The App does not require account registration. You can access and use its features without creating a user account.
9.2 By using the App, you agree to comply with these Terms and use the App only for lawful and intended purposes.
9.3 While the App does not collect user-specific login credentials, some features may require you to share certain information (e.g., queries for hospitals or discounts) to provide relevant results. Any data collected will be handled in accordance with our Privacy Policy.
10. Disclaimer of Affiliation
10.1 VetsHelp is an independent platform designed to provide resources and information for veterans and their families. While we work closely with the U.S. Department of Veterans Affairs (VA) and other government services to ensure accurate and helpful information, VetsHelp is not affiliated with, endorsed by, or officially connected to the VA or any other U.S. government agency.
All content and services provided by the App are for informational purposes only and do not constitute an endorsement by any government agency.
11. Governing Law
11.1 These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of laws principles. Any disputes arising from these Terms or the use of the App shall be subject to the exclusive jurisdiction of the courts of the United States.
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